Professional profile

IT Operations & Systems Leader

Hands-on technology leadership spanning infrastructure, identity, applications, integrations, networking, software delivery and enterprise business systems.

Daniel Fuhr

IT Operations & Systems Leader · Denver, Colorado

Summary

Hands-on IT leader and systems professional with a B.S. in Computer Science and experience spanning IT operations, network engineering, application development, enterprise project environments, cloud/SaaS administration and business systems. Current work includes Microsoft 365, Entra ID, Okta, AWS-hosted services, Salesforce, endpoints, networking, APIs, vendors and production support. Recent initiatives improved a production API/application workflow by approximately 35%, reduced deployment effort by approximately 60%, and delivered an integrated business workflow serving roughly 200 users.

Core Skills

Operations: Microsoft 365, Entra ID, Okta, AWS, identity, endpoints, vendors
Systems: Windows, Linux, networking, troubleshooting, access and reliability
Applications: Salesforce, APIs, integrations, business systems, ERP/financial workflows
Development: C, C#, Java, PHP/Laravel, JavaScript/Node, SQL, Python
Delivery: CI/CD, staging, deployment practices, change controls, documentation
Business: enterprise project environments, reporting, controls, stakeholder coordination

Professional Experience

Ascend Performing Arts

IT Manager · Salesforce Administrator · Backend Development · DevOps
Oct 2022– Oct 2024
  • Own hands-on IT operations across Microsoft 365, Entra ID, Okta, Salesforce, AWS-hosted services, endpoints, networking, applications and vendors.
  • Improved performance of a production API/application workflow by approximately 35% through technical investigation and optimization.
  • Reduced deployment effort approximately 60% through more repeatable staging, CI/CD, change-control and release practices.
  • Helped implement an integrated Salesforce/QuickBooks-oriented member onboarding workflow supporting approximately 165 participants and roughly 200 Salesforce users.
  • Support cross-functional teams, executives and operational users while maintaining documentation and responding to production issues.

Laser Technology

Accounting / Database Development
Aug 2021–Dec 2021
  • Supported accounting work while contributing database-development and information-management skills.

Images Flooring

Accounting / Process & Systems Improvement
Oct 2019–Dec 2020
  • Moved paper accounting processes into scanned digital systems and introduced QA/QC practices to improve accuracy and retrieval.
  • Helped transition business processes to remote operation during COVID-19.

Kirk Erectors

Accounting / Project Cost Tracking
Jul 2017–May 2019
  • Managed job-cost tracking, analysis and reporting and supported managers and outside auditors.

Exoterra Corporation

Network Engineer
Apr 2016–Jul 2017
  • Filled a hybrid small-company role spanning accounting and IT support.
  • Built an employee portal for paycheck/benefit access and supported virtual machines, laptops, printers and 3D printers.

Outspoke

Web Developer — Contract
Sep 2016–Jan 2017
  • Built contract web projects and worked with REST APIs. This engagement overlapped other employment.

NFDS

IT Lead
Aug 2015–Feb 2016
  • Handled a hybrid accounting/IT role including payroll, workstation setup, website updates and operational technology support.
  • Installed a VoIP phone system and helped transition paper accounting records to a scanned online system.

Jacobs Engineering

Project Accountant
Nov 2006–Jul 2015
  • Worked in a large engineering/project environment using Oracle and SAP across project accounting, contracts, work orders, billing, accruals and client-facing processes.
  • Applied a prior IT background to problem solving, reporting, data and process-design challenges within the project environment.

IBM — Contract

Data Center Operations / Mainframe Systems
Jun 2006–Nov 2006
  • Monitored 24×7 systems for uptime, SLA performance and server availability while working with onshore and offshore programming teams.
  • Worked with COBOL, CICS, JCL and DB2 environments.

PSS Corporate Headquarters

Data Center Operations / Mainframe Systems
2004–2006
  • Supported 24×7 operations, batch-job monitoring, support tickets, on-call response and disaster-recovery drills.
  • Worked in COBOL, CICS, JCL and DB2 production environments.

KBI

Operations
2003–2004
  • Maintained database systems and supported system integrity and operational reliability.

Kansas Department of Health and Environment (KDHE)

Application Programmer / Analyst
2001–2003
  • Developed applications using C, SAS, Oracle, Tcl/Tk and Cygwin and contributed to database design and website development.

Kansas Department of Transportation (KDOT)

Application Programmer / Analyst
2000–2001
  • Supported software used across multiple departments and provided technical support and user training for feature rollouts.

Education

B.S., Computer Science — University of Nebraska–Lincoln · Aug 1995–Aug 2000

Selected Projects

Pipeline Guard: DevSecOps repository auditing and suppression workflow tooling.   TrustFix: Laravel/MySQL role-based services platform.   Newlands Games: Laravel-based game distribution portal.   Additional work: network, SEO, audit and browser tooling.